Sometimes the X1000 doesn't boot [SOLVED]

AmigaOne X1000 platform specific issues.
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mechanic
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Re: Sometimes the X1000 doesn't boot

Post by mechanic »

328gts and xeno74

Just for something to do, try lowering your CPU speed (say by 1/2) and use the
computer normally for a few days resetting now and again. That is, don't
just do reset after reset as a test.

( and No, I'm not thinking it is the CPU.)
A-Eon A1X1000 ATI HD6850, Creative SB1570 PCIe, RTL8139 net PCI.
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zappa2009
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Re: Sometimes the X1000 doesn't boot

Post by zappa2009 »

I have the near the same X1000 as Xeno74 exept the Graka (RadeonHD 5450).
So my X1000 runs at Fully Speed and i have no Boot-Problems.
X1000 RadeonHD5450 4GB (2x2GB) DDR2-PC2-8500 Kingston HyperX 5-5-5-5-15 OS4.1.6 & Lubuntu13.04/mintppc11 with Kernel 3.8.7/3.9
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mechanic
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Re: Sometimes the X1000 doesn't boot

Post by mechanic »

Just a diagnostic tool, nothing more. If it solves the problem then maybe ................... :idea:
A-Eon A1X1000 ATI HD6850, Creative SB1570 PCIe, RTL8139 net PCI.
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xeno74
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Re: Sometimes the X1000 doesn't boot

Post by xeno74 »

I have pulled everything except Power and vga. But sometimes the X1000 doesn't boot :( Is it possible to exchange my X1000?
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trevordick
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Re: Sometimes the X1000 doesn't boot

Post by trevordick »

If you really think you have a problem with your X1000 then open a technical support ticket with AmigaKit.

http://amigakit.leamancomputing.com/support/

However, I noticed you use Linux as well as OS4. Sometimes after a Linux session I noticed that my X1000 would not start-up correctly on power-up.
To make sure I clear the registers after a Linux session I always power down my A1-X1000 at the mains wall socket after I have shutdown the machine with the power down button.

Trevor
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328gts
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Re: Sometimes the X1000 doesn't boot

Post by 328gts »

trevordick wrote:If you really think you have a problem with your X1000 then open a technical support ticket with AmigaKit.

http://amigakit.leamancomputing.com/support/

However, I noticed you use Linux as well as OS4. Sometimes after a Linux session I noticed that my X1000 would not start-up correctly on power-up.
To make sure I clear the registers after a Linux session I always power down my A1-X1000 at the mains wall socket after I have shutdown the machine with the power down button.

Trevor

hmmm come to think of it my old Debian install stopped working a while back and I haven't had the chance to do a full Linux reinstall :idea: right now my Linux partition boots up for a minute or so and then always crashes so I'm wondering if reinstalling Linux will stop these odd boot problems :?
A1-X1000 setup: Corsair GS800 800w PSU, Western Digital 250 GB SATA HDD (model:WD2500YS), 4GB Ram, Radeon HD7950-3GB GDDR5- Dual Slot, Lite-On RW DVD/CD, On-Board Nemo sound,8139B NIC, Catweasel MK4+
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xeno74
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Re: Sometimes the X1000 doesn't boot

Post by xeno74 »

Please exchange the X1000. You have a lot of time to find out the problem and you can sell it to another customer as refurbished X1000. This is an 3200 EUR computer. You have to exchange the computer. I need a new X1000 immediately. I can't wait several month to get my repaired X1000.
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Re: Sometimes the X1000 doesn't boot

Post by amigakit »

We have been asking you several questions through our Support Ticket system and unfortunately you are not responding to any of our queries. It is very difficult to help you without this information, please answer us on the Support Ticket so we can provide further assistance.

We have offered to test your system in our workshop to ascertain and identify the problem. Of course, during these tests, if we find a faulty component, we will exchange it.

In the Support Ticket, we have a few other suggestions that may be more practical for you.
Customer Help & Support: http://www.amigakit.com/help

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xeno74
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Re: Sometimes the X1000 doesn't boot

Post by xeno74 »

amigakit wrote:We have been asking you several questions through our Support Ticket system and unfortunately you are not responding to any of our queries. It is very difficult to help you without this information, please answer us on the Support Ticket so we can provide further assistance.

We have offered to test your system in our workshop to ascertain and identify the problem. Of course, during these tests, if we find a faulty component, we will exchange it.
You have my answers. My X1000 sometimes didn't boot. The power supply fan runs, the CPU fan runs, and that's all. No video at all. I have unplugged power cords and replugged at the graphics card and power supply. I have exchanged the RAM modules. I have tested the X1000 without mouse, keyboard and other usb devices. Unfortunately nothing of this solved the boot problems.
Why do you not exchange the X1000? You haven't any new X1000, do you? You have a lot of time to find out self the problem and you can sell it to another customer as refurbished X1000.
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Re: Sometimes the X1000 doesn't boot

Post by amigakit »

You have my answers.
Unfortunately we do not: you have not updated your Support Ticket with this information. The Support Ticket documents all the diagnosis of the problem so it is important that all details are posted there so we can help you more efficiently.

We are happy to exchange any faulty component of your X1000 including motherboard that is faulty under the terms of the warranty.
Customer Help & Support: http://www.amigakit.com/help

www.amigakit.com Amiga Computer Store
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